Also, make sure you are not out of range of your Wi-Fi network. You can turn off your modem and give it at least 15 seconds before powering it back on. While on it, check your modem whether there are hardware issues that need fixing. When this happens, it pays to check your WiFi network whether there is an internet connection. Oftentimes, we experience internet fluctuation or hiccups that may affect the way mobile apps, like Messenger, perform. Reinstall Messenger once the device powers up by going to Google Play Store. Once the app displays the preview page, tap Uninstall to remove Messenger from your phone. © Cellular Newsįor Android devices, open Google Play Store and search for Messenger. Once done, go to Apple App Store and download the Messenger app again. This allows for fresh data to be installed on your device and ensures you have the latest version of the app.įor iPhone/iPad devices, simply long-press the Messenger app icon on your home screen until the menu comes out. Uninstall and Reinstall If Messenger Is Not WorkingĪnother way to address an issue relating to Messenger not working is by simply uninstalling and reinstalling the app. Relaunch the Messenger app after.Īlso Read: 20 Best Android Messaging Apps of All Timeģ. This prompts the device to clear the cache.

Tap on Storage & cache under the App Info interface.

Tap the Messenger option to open the menu.

Open your device’s Settings interface and open Apps & notifications.

After that’s done, you can Reinstall the app. This option will delete data that comes along with your download from the Apple App Store except for the data unique to you as the user. After your device calculated the storage count, select the Messenger app.Go to Settings then scroll down to General.This specific troubleshoot is done differently depending on your platform. Once the device is powered up, relaunch the Messenger app and see whether that fixes the issue. Next, give it at least 15 seconds before pressing the power button to boot your device again.

Doing so will clear any cache and memory that might have been clogging the system’s functions.Īll you have to do is exit the Messenger app and then locate the power button on your device and prompt the phone for a shutdown. When you start noticing something off with Messenger (or with any other apps), the best thing to do first is to restart your device.

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